Privacy Policy
Information and Use
Holy Land Earth LLC & holylandearth.com is the sole owner of any information we collect from you. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Our primary use of the information you provide us is for billing purposes and to fill your orders.Visitors
In general, you can view our web pages without telling us who you are or revealing any personal information about yourself. We may track IP addresses to analyze trends, administer the site, track online usage, and gather broad information for aggregate use. IP addresses are not linked to personally identifiable information.
Cookies
A cookie is a piece of data stored on your hard drive that contains information about your computer. Cookies may also be used to enable us to track and target your interests, for the purpose of enhancing your experience on our site. If you reject the cookie, you may still browse our site, however you will not be able to purchase or have access to all our services such as order history, address book, etc.
To help us conduct our business and deliver the most relevant products and services available, we gather and analyze information about our customers (among other things, by using cookies).
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share customer information under any circumstance.
Product Orders
If you place an order from www.holylandearth.com, we require that you provide certain information on our online order form(s). For orders, we request you provide contact information (including your name, address, telephone number and email address, and the name and shipping address of the recipient) and financial information (including credit card number and expiration date and coupon code, if any). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.
Security
The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.
www.holylandearth.com has also obtained a digital certificate from StarfieldTech, a leading provider of Internet trust services.
When visiting a page on our site that includes any of your personal information, you will see on the bottom of your browser window, an icon of a closed lock or an unbroken key (depending upon your browser), this indicates that you have successfully connected with our secure server.
To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.
Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us via phone, or fax your order to us.
If Security or privacy is still of concern to you
Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with www.holylandearth.com
- You can order on-line without sending your credit card number over the Internet. Just complete our on-line order form, print, and fax it to us.
- If you prefer, you can always call us at 718-692-0092 and place your order by telephone.
Surveys and Contests
From time-to-time we may request information from you via surveys or contests.
Participation in these surveys or contests is completely voluntary. Information
requested may include contact information (such as name and shipping address), and
demographic information (such as zip code, age level, etc.). We will use contact
information to notify the winners and award prizes. Survey information will assist
us in improving our products and services, and in providing you with an enjoyable
shopping experience. None of the information from a survey is used on an individual
basis. All information is compiled into statistical groupings only and is not retained
for any other use.
If you call or correspond with our customer service center, we will request information
from you as well. The information requested depends upon the purpose of your contact,
but is likely to include your name, billing address, email address, the name and
shipping address of the recipient, financial information such as your credit card
number and expiration date, and the order number and date.
Email Communications
We may email you to communicate with you about your Internet, telephone and mail orders. You may also receive occasional email communications regarding our site, partner offers, special offers or services, products or newsletters. You may choose to stop receiving these emails at any time. Information on how to opt out of receiving email is provided with every marketing email, or you may email us or write us at the address provided below. Please be sure to include your email address, full name, and specifically what type of information you do not want to receive.
Sharing of Information
We may occasionally partner with another party to provide specific services for us, such as providing credit card processing, shipping or promotional services. We will only provide contact information necessary for the third party to provide these services for us. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We also ask these partners to confirm that their privacy practices are consistent with ours.
Notification of Changes
If we ever change our privacy policy, we will post those changes on our Terms & Privacy Page. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will not do so without first notifying you of the changes and providing you with the ability to opt out of these different uses. Please contact us at www.holylandearth.com or Holy Land Earth Customer Service, 1412 Ave M #2523, Brooklyn, NY 11230 with any questions or comments about our privacy policy.
If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact us via our contact page.